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ACCA · Applied Skills

PM: Decision-making

36 free practice questions on decision-making, Section C of the ACCA Performance Management (PM) question bank. Topics include CVP, Relevant costing, Shadow price, Pricing strategies, Relevant cost, Opportunity cost. Each question carries its syllabus reference and a worked explanation. Practise them in the quiz with instant feedback, or read every question with its answer further down this page.

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All 36 decision-making questions

The same questions the quiz above draws on, in syllabus order, each with its answer and worked explanation. 18 are multiple choice and 18 are numerical, where you work the answer out before choosing it.

Question 1 · Syllabus ref C1a · Relevant costing — concept

A company is deciding whether to accept a special order. Which of the following costs is NOT relevant to this decision?

  1. The additional direct materials that would be purchased specifically for the order
  2. The original cost of machinery purchased three years ago that will be used on the order
  3. The contribution forgone from normal production that would be displaced by the order
  4. Additional overtime wages that would be incurred if the order is accepted
Show answer and explanation

Answer: B. Relevant costs are future, incremental cash flows that differ between decision alternatives. The original cost of machinery (B) is a sunk cost — it was paid in the past and cannot be recovered regardless of the decision. Sunk costs are always irrelevant. Additional materials (A) are relevant — they are a future incremental cost. Contribution forgone (C) is relevant — it is an opportunity cost (the benefit sacrificed). Overtime wages (D) are relevant — they are additional future costs that arise only if the order is accepted.

Question 2 · Syllabus ref C1b · Relevant cost — materials in stock

A company has 500kg of Material X in stock, originally purchased for £8/kg. Material X is in regular use across the company's normal production. If 500kg is used on a special order, the stock will be replenished at the current market price of £11/kg. What is the relevant cost of using the 500kg on the special order?

  1. £4,000
  2. £1,500
  3. £5,500
  4. £2,500
Show answer and explanation

Answer: C. For material that is in regular use, using it on the order means the company must buy more to replace it for ongoing production. The relevant cost is therefore the replacement cost: 500kg × £11/kg = £5,500. Option A (£4,000 = 500 × £8) uses the original purchase price, but that is a sunk historical cost and is irrelevant. Option B (£1,500 = 500 × £3) is the scrap value, which would only be relevant if the material had no other use and would otherwise be sold for scrap — here it is in regular use, so scrap value does not apply. Option D (£2,500) has no sound basis. The key test: material in regular use is valued at replacement cost; material with no alternative use is valued at the higher of its scrap/resale value or its value in any alternative use.

Question 3 · Syllabus ref C1c · Opportunity cost

A company's factory is currently running at full capacity producing Product J, which earns a contribution of £40,000 per month. It receives a special order that would require the factory to switch entirely to producing the special order for one month. What is the opportunity cost of accepting the special order?

  1. £0 — the factory is already fully utilised so there is no additional cost
  2. The variable costs of producing the special order
  3. The fixed costs of the factory for the month
  4. £40,000 — the contribution forgone from not producing Product J
Show answer and explanation

Answer: D. Opportunity cost is the value of the best alternative foregone. If the factory switches to the special order, it forfeits the £40,000 contribution from Product J — this is the opportunity cost and must be included as a relevant cost in pricing the special order. Option A confuses full utilisation with zero opportunity cost — it is precisely because capacity is fully used that an opportunity cost exists. Variable costs (B) are direct costs of the special order, not the opportunity cost. Fixed costs (C) continue regardless and are generally irrelevant to the special order decision.

Question 4 · Syllabus ref C2b · CVP — breakeven and margin of safety

A company sells a single product for £75. Variable costs are £45 per unit. Fixed costs are £180,000 per year. Budgeted sales are 8,000 units. Calculate the breakeven point in units and the margin of safety as a percentage of budgeted sales.

  1. BEP 6,000 units; MOS 25%
  2. BEP 4,000 units; MOS 50%
  3. BEP 6,000 units; MOS 33.3%
  4. BEP 5,000 units; MOS 37.5%
Show answer and explanation

Answer: A. Contribution per unit = £75 − £45 = £30. BEP = Fixed costs ÷ Contribution/unit = £180,000 ÷ £30 = 6,000 units. Margin of safety = Budgeted sales − BEP = 8,000 − 6,000 = 2,000 units. MOS as % of budget = 2,000 ÷ 8,000 × 100 = 25%. The MOS means sales can fall 25% below budget before a loss is made. The examiner (SD25) warned that candidates often calculate the MOS correctly but fail to explain its implications — the explanation is what earns the full marks in Section C. Option B has wrong BEP. Option C has wrong MOS. Option D has wrong BEP.

Question 5 · Syllabus ref C2c · CVP — weighted average C/S ratio

A company sells two products: Product A (selling price £60, variable cost £36, budgeted sales 3,000 units) and Product B (selling price £40, variable cost £20, budgeted sales 3,000 units). Fixed costs are £100,000. What is the weighted average C/S ratio and the multi-product breakeven revenue?

  1. C/S ratio 0.50; BEP revenue £200,000
  2. C/S ratio 0.44; BEP revenue £227,273
  3. C/S ratio 0.40; BEP revenue £250,000
  4. C/S ratio 0.44; BEP revenue £250,000
Show answer and explanation

Answer: B. The examiner (SD25) warned against averaging the individual C/S ratios — the weighted average must be built from total contribution over total revenue. Total revenue = A (3,000 × £60 = £180,000) + B (3,000 × £40 = £120,000) = £300,000. Total contribution = A (3,000 × £24 = £72,000) + B (3,000 × £20 = £60,000) = £132,000. Weighted average C/S ratio = £132,000 ÷ £300,000 = 0.44. Multi-product breakeven revenue = fixed costs ÷ C/S ratio = £100,000 ÷ 0.44 = £227,273. Option A (0.50) uses Product B's C/S ratio alone. Option C (0.40) uses Product A's C/S ratio alone. Option D has the correct C/S ratio but divides into the wrong figure for BEP. Breakeven revenue assumes the budgeted sales mix is maintained.

Question 6 · Syllabus ref C3b · Limiting factor — single constraint

A company makes three products. Machine hours are limited to 4,800 hours. Data: Product D (contribution £36, machine hours 3, demand 600 units), Product E (contribution £20, machine hours 2, demand 800 units), Product F (contribution £45, machine hours 5, demand 400 units). What is the optimal production plan and total contribution?

  1. D:600, E:800, F:280 units — contribution £50,200
  2. F:400, D:600, E:300 units — contribution £45,600
  3. D:600, E:800, F:400 units — contribution £55,600
  4. F:400, D:600, E:400 units — contribution £47,600
Show answer and explanation

Answer: A. With one limiting factor, rank by contribution per machine hour and satisfy demand in that order. D = £36 ÷ 3 = £12/hr; E = £20 ÷ 2 = £10/hr; F = £45 ÷ 5 = £9/hr. Priority: D, then E, then F. Make D to maximum demand: 600 × 3 = 1,800 hrs (3,000 left). Make E to maximum demand: 800 × 2 = 1,600 hrs (1,400 left). Use the remaining 1,400 hrs on F: 1,400 ÷ 5 = 280 units. Total contribution = D (600 × £36 = £21,600) + E (800 × £20 = £16,000) + F (280 × £45 = £12,600) = £50,200, using all 4,800 hours. Option B ranks by contribution per unit (F highest at £45), which misuses the scarce hours. Option C makes F to its full 400 units, which needs 5,400 hours — more than available. Option D also mis-ranks. Always rank by contribution per unit of the limiting factor, never by contribution per unit of product.

Question 7 · Syllabus ref C3c · Linear programming — formulation

A company produces two products, X and Y, using two machines (M1 and M2). Each unit of X requires 2 hours on M1 and 1 hour on M2. Each unit of Y requires 1 hour on M1 and 3 hours on M2. M1 has 1,000 hours available and M2 has 1,200 hours. X earns contribution of £50 and Y earns £60. Which of the following correctly formulates the linear programming objective function and key constraints?

  1. Maximise 60X + 50Y subject to: X + 2Y ≤ 1,000; 3X + Y ≤ 1,200; X,Y ≥ 0
  2. Minimise 50X + 60Y subject to: 2X + Y ≥ 1,000; X + 3Y ≥ 1,200
  3. Maximise 50X + 60Y subject to: 2X + Y = 1,000; X + 3Y = 1,200
  4. Maximise 50X + 60Y subject to: 2X + Y ≤ 1,000 (M1); X + 3Y ≤ 1,200 (M2); X,Y ≥ 0
Show answer and explanation

Answer: D. The objective function maximises total contribution: 50X + 60Y (£50 per X unit plus £60 per Y unit). Machine constraints are inequalities (≤) — available hours cannot be exceeded: M1: 2X + 1Y ≤ 1,000; M2: 1X + 3Y ≤ 1,200. Non-negativity: X,Y ≥ 0 (cannot produce negative quantities). Option A transposes X and Y coefficients in the objective function. Option B uses minimisation and ≥ constraints — appropriate for a cost-minimisation problem, not profit maximisation. Option C uses equalities — the constraints should be inequalities as not all capacity need be used.

Question 8 · Syllabus ref C3d · Shadow price — dual price

In a linear programming solution, the shadow price (dual price) of a binding constraint is £18 per machine hour. Machine hours are currently limited to 800 hours. Which of the following correctly interprets this shadow price?

  1. The company would be willing to pay up to £18 extra per machine hour above the current rate to obtain additional hours, as each additional hour increases total contribution by £18
  2. The company should reduce machine hours by 18 units to maximise profit
  3. The contribution per machine hour for the optimal product mix is £18
  4. The shadow price is irrelevant if the company is already maximising contribution
Show answer and explanation

Answer: A. The shadow price (dual price) represents the increase in the optimal objective function value (total contribution) for each additional unit of the binding resource. Here, each additional machine hour increases total contribution by £18. This means the company should be willing to pay up to £18 per hour above the current rate to obtain more hours — the premium paid is worthwhile as long as it is less than £18. At exactly £18 extra, the company is indifferent. Above £18 extra cost per hour, additional hours destroy value. Option B misunderstands the direction. Option C describes contribution per hour for a specific product, not the shadow price. Option D is wrong — shadow prices are essential for capacity expansion decisions.

Question 9 · Syllabus ref C4d · Profit-maximising price — MR=MC

A company faces the demand function P = 200 − 4Q. Variable cost per unit is £24 and fixed costs are £5,000. Using the MR = MC rule, what is the profit-maximising output and price?

  1. Q = 44, P = £24
  2. Q = 22, P = £112
  3. Q = 25, P = £100
  4. Q = 20, P = £120
Show answer and explanation

Answer: B. Total Revenue = PQ = (200−4Q)Q = 200Q − 4Q². Marginal Revenue = dTR/dQ = 200 − 8Q. Marginal Cost = Variable cost = £24 (constant). Set MR = MC: 200 − 8Q = 24 → 8Q = 176 → Q = 22. Price: P = 200 − 4(22) = 200 − 88 = £112. Profit check: Revenue = 22×£112 = £2,464; Variable costs = 22×£24 = £528; Fixed costs = £5,000; Profit = £2,464 − £528 − £5,000 = −£3,064. Still a loss at these volumes — the question tests whether students can apply MR=MC correctly, not whether the business is profitable overall. Option A sets P=MC (competitive market outcome). Option C uses wrong Q. Option D is close but uses Q=20: MR at Q=20=200-160=40≠24.

Question 10 · Syllabus ref C4b · Price elasticity of demand

A company's product currently sells 5,000 units at £40 per unit. Market research shows that if price increases by 10% to £44, sales volume will fall by 15% to 4,250 units. What is the price elasticity of demand, and what does this indicate?

  1. PED = +1.5; demand is inelastic — a price increase will increase total revenue
  2. PED = −0.67; demand is inelastic — a price increase will increase total revenue
  3. PED = −1.5; demand is elastic — a price increase will reduce total revenue
  4. PED = −1.5; demand is inelastic — a price increase will reduce total revenue
Show answer and explanation

Answer: C. PED = % change in quantity demanded ÷ % change in price = −15% ÷ +10% = −1.5. The negative sign reflects the inverse relationship between price and quantity for a normal good. Because |PED| > 1, demand is elastic: a 1% price rise causes a more-than-1% fall in quantity, so total revenue falls. Check: old revenue = 5,000 × £40 = £200,000; new revenue = 4,250 × £44 = £187,000 — revenue has indeed fallen, confirming option C. Option A wrongly shows a positive PED (ignoring the inverse relationship) and mislabels demand as inelastic. Option B inverts the ratio (10% ÷ 15% = −0.67) and would suggest revenue rising. Option D calculates the PED correctly as −1.5 but misclassifies it as inelastic — any |PED| above 1 is elastic.

Question 11 · Syllabus ref C4g · Pricing strategies

A technology company launches an innovative new smartphone at a high initial price of £1,200, targeting early adopters. It plans to reduce the price over time as the product matures and competition increases. Which pricing strategy is this?

  1. Penetration pricing — low initial price to rapidly capture market share
  2. Cost-plus pricing — price set by adding a standard mark-up to total cost
  3. Complementary product pricing — high price on the main product, low price on accessories
  4. Market skimming — high initial price targeting early adopters, reduced over time as the market matures
Show answer and explanation

Answer: D. Market skimming involves setting a high initial price, targeting customers who will pay a premium (early adopters, status-seekers), then reducing the price as the market broadens and competition intensifies. It is appropriate when the product is innovative, demand from early adopters is inelastic, and the company wants to recover R&D costs quickly. Penetration pricing (A) uses a low initial price to build market share rapidly. Cost-plus (B) is based on costs, not market positioning. Complementary product pricing (C) relates to products used together — not the scenario described.

Question 12 · Syllabus ref C4g · Full cost-plus pricing

Which of the following statements about full cost-plus pricing is correct?

  1. It is commonly used by retailers because it is simple to apply across many different products using a standard mark-up
  2. It ensures profit maximisation because total costs are covered and a mark-up is added
  3. It is the most appropriate pricing method when demand is highly elastic
  4. Cost-plus pricing sets a low initial price to penetrate new markets
Show answer and explanation

Answer: A. The examiner (SD25, Example 3) specifically identified this: cost-plus pricing is commonly used by retailers due to its simplicity — a standard percentage mark-up applied consistently across a wide product range. It does NOT guarantee profit maximisation (B) — profit maximisation requires MR=MC, which cost-plus ignores; the examiner explicitly flagged this as a candidate error. Cost-plus is actually inappropriate when demand is highly elastic (C) — the price it produces may not reflect market conditions. Option D describes penetration pricing, not cost-plus.

Question 13 · Syllabus ref C5d · Relevant costing — shut-down decisions

A division generates revenue of £480,000 and incurs costs: variable costs £320,000; specific fixed costs £90,000 (avoidable if the division closes); allocated head office costs £120,000 (continue regardless). Should the division be shut down?

  1. Yes — the division makes a net loss of £50,000 and is destroying value
  2. No — the division contributes £70,000 toward unavoidable fixed costs and should remain open
  3. Yes — the division's allocated head office costs exceed its contribution
  4. No — the division is profitable once head office costs are excluded
Show answer and explanation

Answer: B. Relevant analysis (only include avoidable costs): Revenue £480,000 − Variable costs £320,000 = Contribution £160,000. Specific avoidable fixed costs £90,000. Divisional contribution after avoidable costs = £160,000 − £90,000 = £70,000. If the division closes, this £70,000 is lost — the company is worse off by £70,000 as head office costs (£120,000) continue regardless. The reported net loss of £50,000 (£480k−£320k−£90k−£120k) is misleading because it includes unavoidable allocated costs. The division should remain open. Option A uses the misleading net loss. Option C incorrectly uses allocated costs. Option D overstates the position — profitability depends on which costs are included.

Question 14 · Syllabus ref C5b · Make-or-buy decision

A company currently makes a component with these costs per unit: direct materials £8, direct labour £5, variable overhead £3, fixed overhead £6 (absorbed at £2/unit fixed, £4/unit for specific machinery depreciation that would continue even if bought in). An external supplier offers the component at £18 per unit. Should the company make or buy?

  1. Buy — the external price of £18 is less than the total internal cost of £22
  2. Make — relevant make cost £18/unit equals buy cost, so make to retain control
  3. Make — relevant make cost £16/unit is less than buy cost £18/unit
  4. Buy — fixed overhead of £6 represents capacity that can be redeployed
Show answer and explanation

Answer: C. Relevant make costs only include future incremental costs: Direct materials £8 + Labour £5 + Variable overhead £3 = £16/unit. Fixed overhead: the general fixed overhead (£2/unit absorbed) continues regardless — irrelevant. The machinery depreciation (£4/unit) is a sunk cost (non-cash) — irrelevant even though 'specific.' Total relevant make cost = £16/unit. Buy cost = £18/unit. Since £16 < £18, making is cheaper — the company should continue to make. Option A uses total absorbed cost (£22) which includes irrelevant fixed overhead. Option B is wrong — the relevant make cost is £16, not £18, so make is cheaper rather than equal to buy. Option D makes an unsupported assumption about capacity redeployment.

Question 15 · Syllabus ref C6c · Expected values in decision-making

A company is considering launching a new product. Possible outcomes: strong demand (probability 0.3, profit £200,000); moderate demand (probability 0.5, profit £80,000); weak demand (probability 0.2, loss £60,000). What is the expected value of the launch decision?

  1. £73,333
  2. £107,000
  3. £140,000
  4. £88,000
Show answer and explanation

Answer: D. Expected value = Σ(outcome × probability). EV = (£200,000×0.3) + (£80,000×0.5) + (−£60,000×0.2) = £60,000 + £40,000 − £12,000 = £88,000. Check: probabilities sum to 1 (0.3+0.5+0.2=1.0 ✓). The EV of £88,000 represents the average outcome if the decision were repeated many times. However, EV has limitations — it ignores risk attitude and does not reflect what will actually happen on any single occasion. Option A divides by 3 (simple average). Option B adds incorrectly. Option C ignores the loss scenario.

Question 16 · Syllabus ref C6d · Maximin decision rule

A company faces a decision with three options and three possible demand scenarios. Worst-case outcomes: Option 1 = −£20,000; Option 2 = £5,000; Option 3 = −£40,000. Best-case outcomes: Option 1 = £150,000; Option 2 = £80,000; Option 3 = £200,000. Which option does the maximin decision rule select, and what type of decision-maker does this criterion suit?

  1. Option 2 — maximin selects the option with the best worst-case outcome, suiting a risk-averse decision-maker
  2. Option 3 — maximin selects the option with the highest best-case outcome, suiting an optimistic decision-maker
  3. Option 1 — maximin selects the option with the highest average outcome across scenarios
  4. Option 2 — maximin selects the option with the lowest variance, suiting a risk-neutral decision-maker
Show answer and explanation

Answer: A. Maximin (maximum of the minimums) identifies the worst-case outcome for each option, then selects the option with the highest (least bad) worst-case: Option 1 worst = −£20,000; Option 2 worst = +£5,000; Option 3 worst = −£40,000. Maximin selects Option 2 (worst case £5,000 is the best worst case). This criterion suits a risk-averse decision-maker who wants to protect against the worst outcome. Maximax (B) selects highest best-case, suiting optimists. Option 3 has the best maximax outcome (£200,000). Options C and D misdefine the criterion.

Question 17 · Syllabus ref C6e · Decision trees

A company can invest £50,000 in a new machine. If demand is high (probability 0.6), profit before the cost of the machine is £120,000. If demand is low (probability 0.4), profit before the cost of the machine is £20,000. Alternatively, it can do nothing with zero profit. Using expected value, should the company invest?

  1. No — the risk of low demand (40% probability) is too high to justify the investment
  2. Yes — the EV of investing is £30,000 after the machine cost, which exceeds the EV of not investing (£0)
  3. Yes — EV of investing is £120,000 assuming best-case demand
  4. No — the cost of the machine (£50,000) exceeds the minimum profit (£20,000)
Show answer and explanation

Answer: B. EV of investing = (£120,000 × 0.6) + (£20,000 × 0.4) − £50,000 investment cost = £72,000 + £8,000 − £50,000 = £30,000. EV of not investing = £0. Since the EV of investing (£30,000) exceeds the EV of not investing (£0), the investment is recommended on an expected value basis. Option A applies a risk-aversion judgement that goes beyond EV analysis. Option C uses only the best case. Option D compares the machine cost with the minimum profit, which is not an expected value comparison. Note that the gross EV of £80,000 overstates the benefit unless the £50,000 cost is deducted.

Question 18 · Syllabus ref C2f · CVP limitations

Which of the following is a recognised limitation of cost-volume-profit analysis for planning and decision-making?

  1. CVP analysis can only be applied to single-product businesses
  2. CVP requires knowledge of actual costs incurred, making it unsuitable for planning purposes
  3. CVP assumes a constant selling price and constant variable cost per unit, which may not hold at all volume levels due to economies of scale or pricing discounts
  4. CVP analysis is only valid for manufacturing businesses and cannot be applied to service organisations
Show answer and explanation

Answer: C. The examiner (SD25) specifically asked about CVP limitations and noted candidates needed more than just identification — they needed to discuss the limitation. Key CVP assumptions that create limitations: constant selling price (breaks down with volume discounts), constant variable cost per unit (breaks down with learning curves or economies of scale), constant sales mix in multi-product situations, and linear cost and revenue functions. CVP can be applied to multi-product situations (A) using weighted average C/S ratios. It is specifically used for planning (B — it uses projected not actual costs). CVP applies to services as well as manufacturing (D).

Question 19 · Syllabus ref C3a · Limiting factors — key resource identification

A company produces three products and has identified that skilled labour hours are limited. To maximise profit, it should rank products in which order?

  1. By total contribution per unit (highest first), as this maximises contribution from each unit sold
  2. By selling price (highest first), as higher-priced products generate more revenue
  3. By variable cost (lowest first), as minimising costs maximises contribution
  4. By contribution per skilled labour hour (highest first), not by total contribution per unit
Show answer and explanation

Answer: D. When a single resource is the binding constraint, products should be ranked by contribution per unit of the limiting resource — here, contribution per skilled labour hour. This ensures the scarce resource is allocated to the use that generates the most contribution per hour used. Ranking by total contribution per unit (A) ignores how much of the scarce resource each unit consumes — a product with high total contribution but very high resource usage may be less efficient than one with lower total contribution but minimal resource use. Selling price (B) and variable cost (C) alone are insufficient measures when a constraint applies.

Question 20 · Syllabus ref C4f · Demand-based pricing — tabular method

A company can sell different quantities at the following prices: 100 units at £50; 200 units at £45; 300 units at £38; 400 units at £30. Variable cost is £18 per unit. Fixed costs are £2,000. At which price/quantity combination is profit maximised?

  1. 300 units at £38 — profit £4,000
  2. 200 units at £45 — profit £3,400
  3. 100 units at £50 — profit £3,000
  4. 400 units at £30 — profit £2,800
Show answer and explanation

Answer: A. Calculate profit at each volume: 100 units: Revenue £5,000 − VC £1,800 − FC £2,000 = £1,200. 200 units: Revenue £9,000 − VC £3,600 − FC £2,000 = £3,400. 300 units: Revenue £11,400 − VC £5,400 − FC £2,000 = £4,000. 400 units: Revenue £12,000 − VC £7,200 − FC £2,000 = £2,800. Maximum profit = £4,000 at 300 units × £38, which is option A. Confirm with the marginal revenue approach: MR from 100→200 = (£9,000−£5,000)÷100=£40/unit > MC £18 ✓. MR from 200→300 = (£11,400−£9,000)÷100=£24/unit > MC £18 ✓. MR from 300→400 = (£12,000−£11,400)÷100=£6/unit < MC £18 ✗. Stop at 300 units.

Question 21 · Syllabus ref C6b · Sensitivity analysis

A project has an NPV of £45,000 based on forecast sales volume. Sensitivity analysis shows that the NPV becomes zero if sales volume falls by 18% from the forecast. What does this tell management, and what is its limitation?

  1. The project should be rejected because an 18% fall in sales volume is highly likely in the current market
  2. The project has an 18% margin of safety on sales volume; sensitivity analysis shows how much a variable can change before a decision reverses, but does not indicate the probability of such a change
  3. Sensitivity analysis proves the project is viable because an 18% fall is within normal forecasting error
  4. An 18% sensitivity means the project has 18% risk and should be discounted at a higher rate
Show answer and explanation

Answer: B. Sensitivity analysis calculates how much a key variable (volume, price, cost) must change to make the NPV zero — the margin of safety for that variable. An 18% margin on volume means the project remains viable unless volume falls more than 18%. The critical limitation is that sensitivity tests one variable at a time and does not indicate the probability of the adverse change occurring. Management must then judge how likely an 18% volume fall is. Option A applies a probability judgement without basis. Option C draws an unwarranted conclusion. Option D confuses sensitivity with a risk-adjusted discount rate.

Question 22 · Syllabus ref C5c · Outsourcing decision

A company is considering outsourcing its IT support function. Beyond the financial comparison of in-house versus outsourced cost, which of the following qualitative factors should management consider?

  1. The preference of the IT department staff for remote working
  2. Whether the outsourcing provider is located in a country with lower tax rates
  3. Loss of internal expertise and control over service quality, data security risks, and the strategic importance of IT to the business
  4. The age of the current IT equipment, which can be sold to offset the transition cost
Show answer and explanation

Answer: C. Make-or-buy decisions require both financial and qualitative analysis. Key qualitative factors for outsourcing IT: loss of internal knowledge and capability that may be hard to rebuild if needed; reduced control over service quality and response times; data security — a third party with access to company systems creates security and confidentiality risks; and strategic importance — if IT is a core competency or competitive differentiator, outsourcing it may undermine competitive position. Staff preferences (A), provider tax location (B), and equipment age (D) are peripheral considerations at best.

Question 23 · Syllabus ref C3e · Slack in linear programming

In a linear programming solution, Machine A has 1,200 hours available. The optimal solution uses 1,200 hours of Machine A but only 900 of 1,500 available hours on Machine B. What does the slack on Machine B indicate for decision-making?

  1. Machine B is the binding constraint and additional hours should be acquired
  2. Machine B's slack of 600 hours indicates the company should reduce production
  3. Slack on Machine B means the shadow price of Machine B hours is positive
  4. Machine B has 600 hours of spare capacity — it is not a binding constraint, so paying for additional Machine B hours would not increase total contribution
Show answer and explanation

Answer: D. Slack is the difference between the available and used amount of a non-binding constraint. Machine B has 1,500−900=600 hours of slack — it has 600 unused hours. A non-binding constraint has a shadow price of zero — paying for additional capacity on a non-binding constraint adds no value. Machine A (fully utilised, zero slack) is the binding constraint with a positive shadow price. Option A incorrectly identifies Machine B as the binding constraint. Option B misinterprets slack — it does not indicate that production should be reduced. Option C is wrong — slack implies a shadow price of zero, not positive.

Question 24 · Syllabus ref C4h · Cost-plus pricing — calculation

A company has: total production cost per unit £60; total cost per unit (including administration overhead) £80; desired mark-up on total cost 25%. What is the selling price using full cost-plus pricing?

  1. £100.00
  2. £75.00
  3. £96.00
  4. £80.00
Show answer and explanation

Answer: A. Full cost-plus: Selling price = Total cost per unit × (1 + mark-up %) = £80 × 1.25 = £100. Note: 'total cost' in full cost-plus includes production and non-production costs (administration, selling). The mark-up of 25% is applied to the full cost of £80 to give a selling price of £100. Option B applies the mark-up to production cost only (£60×1.25=£75). Option C uses a mark-up of 20% on total cost (£80×1.20=£96). Option D is just the total cost before mark-up.

Question 25 · Syllabus ref C1b · Relevant costing — labour

A company has 50 employees who are paid £15/hour. A special order requires 300 hours of work. The workforce is currently working at full capacity. To take the order, the company would need to pay overtime at time-and-a-half. What is the relevant labour cost for the special order?

  1. £4,500
  2. £6,750
  3. £2,250
  4. £7,500
Show answer and explanation

Answer: B. Since the workforce is at full capacity, the extra 300 hours must be worked as overtime. Overtime rate = £15 × 1.5 = £22.50/hour. Relevant labour cost = 300 × £22.50 = £6,750. The regular rate (£15) is the sunk cost of the existing workforce — workers are paid regardless. Only the incremental cost of overtime (the 50% premium) is relevant to the decision. However, the full overtime rate (£22.50) is the relevant cost because these specific hours would not be worked if the order were not accepted. Option A is 300 × £15 (basic rate — irrelevant base). Option C is the overtime premium only. Option D uses 500 hours.

Question 26 · Syllabus ref C2d · CVP — target profit in multi-product

A company sells two products in a fixed sales mix of 3:2 (Product M:Product N). Product M contribution £25, Product N contribution £40. Fixed costs £42,000. Target profit £20,000. How many units of each product must be sold?

  1. M: 900 units, N: 600 units
  2. M: 1,500 units, N: 1,000 units
  3. M: 1,080 units, N: 720 units
  4. M: 1,200 units, N: 800 units
Show answer and explanation

Answer: D. Treat the 3:2 mix as a 'bundle' of 5 units. Contribution per bundle = (3 × £25) + (2 × £40) = £75 + £80 = £155. Total contribution required = fixed costs + target profit = £42,000 + £20,000 = £62,000. Number of bundles = £62,000 ÷ £155 = 400. So M = 400 × 3 = 1,200 units and N = 400 × 2 = 800 units. Check: 1,200 × £25 + 800 × £40 = £30,000 + £32,000 = £62,000 = fixed costs + target profit. The other options keep the 3:2 ratio but use the wrong number of bundles: option A (300 bundles) only reaches £46,500 contribution, option C (360 bundles) reaches £55,800, and option B (500 bundles) overshoots at £77,500. Always work in whole bundles of the fixed mix, then split back into individual products.

Question 27 · Syllabus ref C6f · Value of perfect information

A company must choose between Project A and Project B before the state of the market is known. The market will be Good (probability 0.6) or Poor (probability 0.4). Profit outcomes are: Project A — Good £50,000, Poor £20,000; Project B — Good £30,000, Poor £40,000. Without further information the company picks the project with the higher expected value. What is the value of perfect information?

  1. £30,000
  2. £8,000
  3. £20,000
  4. £12,000
Show answer and explanation

Answer: B. First, the decision without information. EV(Project A) = 0.6 × £50,000 + 0.4 × £20,000 = £30,000 + £8,000 = £38,000. EV(Project B) = 0.6 × £30,000 + 0.4 × £40,000 = £18,000 + £16,000 = £34,000. So without information the company chooses Project A, expected value £38,000. With perfect information, the company picks the best project for each known state: Good → Project A (£50,000); Poor → Project B (£40,000). Expected value with perfect information = 0.6 × £50,000 + 0.4 × £40,000 = £30,000 + £16,000 = £46,000. Value of perfect information = £46,000 − £38,000 = £8,000. Option A (£30,000) confuses the EV-without-information with the value of information. Option C (£20,000) is just the Poor-state improvement (£40,000 − £20,000), not the expected (probability-weighted) gain. Option D (£12,000) measures the gain over Project B rather than over the option actually chosen without information.

Question 28 · Syllabus ref C5d · Further processing of joint products

A joint process produces Products X and Y at a joint cost of £80,000. Product X can be sold at split-off for £60,000 or further processed for £25,000 to generate revenue of £95,000. Product Y can be sold at split-off for £40,000. Should Product X be further processed?

  1. No — total costs including joint costs are higher than revenue after further processing
  2. Yes — the incremental revenue (£35,000) exceeds the incremental cost (£25,000), generating an additional £10,000
  3. Yes — further processing always increases total revenue
  4. No — the joint cost of £80,000 cannot be recovered through further processing alone
Show answer and explanation

Answer: B. Joint cost decision: the joint cost (£80,000) is a sunk cost — irrelevant to the further processing decision. The decision is purely whether to further process X: Incremental revenue = £95,000 − £60,000 = £35,000. Incremental cost = £25,000. Net benefit of further processing = £35,000 − £25,000 = £10,000. Yes, further process. Option A incorrectly includes the sunk joint cost. Option C is an unsupported generalisation. Option D incorrectly treats the joint cost as relevant. Joint cost allocation methods are used for inventory valuation but are never relevant to further processing decisions.

Question 29 · Syllabus ref C4e · Pricing — product-line pricing

A technology company prices its basic software at £50 (below cost) and its premium add-on features at £200. Which pricing strategy does this illustrate?

  1. Complementary product pricing — the basic product is priced low to drive volume, with profits made on complementary add-ons
  2. Market skimming — the high price of the premium product captures value from early adopters
  3. Penetration pricing — both products are priced below cost to gain market share
  4. Cost-plus pricing — the price is derived by adding a standard mark-up to total cost
Show answer and explanation

Answer: A. Complementary product (or captive product) pricing involves pricing the core product low (or even at a loss) to build a customer base, then making profit on the complementary products or consumables that customers must also buy. Classic examples: printers (cheap) with expensive ink cartridges; razors (cheap) with expensive blades. Here, the basic software attracts users who then purchase high-margin add-ons. Market skimming (B) applies to a single product priced high initially. Penetration pricing (C) involves low prices across the product to gain share — but the premium add-ons are priced high. Cost-plus (D) derives price from cost, not strategic market positioning.

Question 30 · Syllabus ref C3b · Shadow price — interpretation and use

In the optimal solution to a linear programming problem, the shadow price of skilled labour is £25 per hour and 800 hours are currently available. If 50 additional hours could be obtained, what is the maximum the company should pay per hour for these additional hours, and what is the total maximum premium?

  1. Maximum price £25 more per hour than current rate; total maximum additional spend £1,250
  2. Maximum price £25 per hour total; total maximum spend £1,250
  3. Maximum additional price £50/hour; total premium £2,500
  4. The shadow price is irrelevant to pricing decisions for additional capacity
Show answer and explanation

Answer: A. The shadow price of £25 means each additional hour of skilled labour increases total contribution by £25. The company should be willing to pay up to £25 more per hour (above the current rate) for additional hours, since each additional hour generates £25 more contribution. Maximum total premium for 50 hours = 50 × £25 = £1,250. This is the maximum additional cost that keeps the investment in additional capacity worthwhile. At exactly £25 extra per hour, the company breaks even on the additional hours; below £25 extra, it generates net benefit. Option B confuses total price with premium. Options C and D misapply or dismiss the concept.

Question 31 · Syllabus ref C6d · Minimax regret

A company faces three strategies (A, B, C) with profits depending on three equally likely states of the world. Payoff table (£'000): State 1: A=80, B=60, C=100; State 2: A=90, B=120, C=70; State 3: A=70, B=50, C=60. Using the minimax regret criterion, which strategy is selected?

  1. Strategy A — maximum regret £30k; selected because it minimises the worst-case regret
  2. Strategy B — maximum regret £40k
  3. Strategy C — maximum regret £50k
  4. Strategy A — selected because it has the highest EV
Show answer and explanation

Answer: A. Regret table (best outcome in each state minus each strategy's outcome): State 1 best=C(100): A regret=20, B regret=40, C regret=0. State 2 best=B(120): A regret=30, B regret=0, C regret=50. State 3 best=A(70): A regret=0, B regret=20, C regret=10. Maximum regret: A=max(20,30,0)=30; B=max(40,0,20)=40; C=max(0,50,10)=50. Minimax regret selects the strategy with the MINIMUM maximum regret = Strategy A (£30k maximum regret). This criterion suits decision-makers who want to minimise the worst-case 'missed opportunity', so Strategy A (option A) is selected.

Question 32 · Syllabus ref C2e · CVP — break-even chart interpretation

On a breakeven chart, the vertical distance between the total revenue line and the total cost line at any given volume represents which of the following?

  1. The contribution at that volume
  2. Profit (when revenue exceeds cost) or loss (when cost exceeds revenue) at that volume
  3. The fixed cost element that must be covered before profit is achieved
  4. The margin of safety at that volume
Show answer and explanation

Answer: B. On a breakeven chart: the total cost line starts at the fixed cost level (y-axis intercept) and slopes upward. The total revenue line starts at zero. Where they cross = breakeven point. At any volume to the RIGHT of breakeven, the gap between the revenue line (higher) and cost line (lower) = profit. At volumes to the LEFT, cost exceeds revenue = loss. The contribution is not directly visible as a gap on a standard breakeven chart (A). Fixed costs are shown as the y-intercept of the total cost line, not a vertical distance. The margin of safety is a horizontal distance (units) or percentage, not a vertical gap.

Question 33 · Syllabus ref C4g · Pricing strategies — volume discounting

A company offers a 10% discount on orders over 500 units. A customer currently orders 400 units at £50 per unit. Variable cost is £30 per unit. If the customer increases to 600 units with the discount, is this beneficial to the company?

  1. Yes — contribution increases from £8,000 to £12,600; volume discounting is profitable at this level
  2. No — reducing the price always reduces profit
  3. Yes — more units are always better regardless of the discount offered
  4. No — the discount reduces revenue below variable cost
Show answer and explanation

Answer: A. Current: 400 units × (£50−£30) = 400 × £20 = £8,000 contribution. With discount: price = £50 × 0.90 = £45. Contribution per unit = £45−£30 = £15. Total contribution = 600 × £15 = £9,000. Volume discounting is profitable here — contribution increases by £1,000. General test: does the additional contribution from extra units exceed the revenue lost from discounting existing units? Incremental contribution from 200 extra units = 200×£15=£3,000. Revenue lost on original 400 units = 400×£5=£2,000. Net benefit = £1,000 ✓. Option B is wrong — this discount increases contribution. Option C is wrong — not always beneficial (depends on numbers). Option D is wrong — £45 is well above VC of £30.

Question 34 · Syllabus ref C1b · Relevant costs — non-current assets

A machine has a book value of £50,000 (cost £120,000, depreciation £70,000). If used on a special project, it will have a resale value of £18,000 at project end; if not used, it could be sold immediately for £25,000. What is the relevant cost of using the machine on the project?

  1. £7,000 — the opportunity cost of using the machine (£25,000 immediate sale forgone, partially offset by £18,000 resale at end)
  2. £50,000 — the book value of the machine
  3. £25,000 — the current resale value of the machine
  4. £120,000 — the original cost of the machine
Show answer and explanation

Answer: A. Book value (£50,000) and original cost (£120,000) are sunk costs — irrelevant to the decision. The relevant cost of using the machine is the net opportunity cost: if NOT used, sell immediately for £25,000. If USED, sell at end for £18,000. Relevant cost = £25,000 − £18,000 = £7,000 (the net value sacrificed by using the machine). This reflects what is genuinely given up by proceeding with the project. Option C uses only the current resale value without deducting what the machine fetches at project end. Option D is the sunk original cost — completely irrelevant.

Question 35 · Syllabus ref C4d · Demand equation — deriving

Market research shows that 1,000 units are demanded at a price of £80 and 1,200 units are demanded at £60. Derive the demand equation in the form P = a − bQ.

  1. P = 180 − 0.1Q
  2. P = 180 − 0.05Q
  3. P = 100 − 0.1Q
  4. P = 160 − 0.1Q
Show answer and explanation

Answer: A. Two points: (Q=1,000, P=£80) and (Q=1,200, P=£60). Slope (b) = change in P ÷ change in Q = (£80−£60) ÷ (1,000−1,200) = £20 ÷ (−200) = −£0.1 per unit. So b = 0.1. Intercept: P = a − bQ → £80 = a − 0.1(1,000) → £80 = a − £100 → a = £180. Demand equation: P = 180 − 0.1Q. Verify: at Q=1,200: P = 180 − 0.1(1,200) = 180 − 120 = £60 ✓. Option A correct. Option B uses wrong slope. Option C has wrong intercept. Option D has wrong intercept.

Question 36 · Syllabus ref C5a · Make-or-buy — qualitative factors

A company calculates that outsourcing a component would save £3 per unit. Before making a final decision, management should consider which of the following qualitative factors?

  1. The personal preference of the production director for internal manufacture
  2. Whether the outsourcing company is publicly listed
  3. The cost of the feasibility study already undertaken
  4. Supplier reliability, quality control, potential loss of internal expertise, and strategic dependency on an external supplier
Show answer and explanation

Answer: D. Financial savings from outsourcing must be weighed against qualitative risks: Supplier reliability (late deliveries can disrupt production); Quality control (external supplier may not meet internal standards consistently); Loss of expertise (knowledge and capability may be irreplaceable if insourcing is required in future); Strategic dependency (heavy reliance on a single external supplier creates vulnerability). Personal preferences (A) are not relevant business factors. Public listing status (B) is a weak proxy for reliability — many excellent private suppliers exist. The feasibility study cost (C) is a sunk cost — irrelevant to the going-forward decision.

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